Terms and Conditions

This is the website of Royal Philharmonic Orchestra Ltd, and by using it you – the customer – agree to be bound by our Terms and Conditions and Conditions of Sale, and any other specific conditions stated. We reserve the right to update these terms and conditions at any time.

We use cookies on our website to ensure that you get the best user experience of our site. By continuing to use this website you are agreeing to the use of these cookies. Find out more about our use in our Privacy Statement.


Completion of the online booking process, including the provision of credit or debit card details, shall constitute an offer by the customer to purchase tickets subject to Royal Philharmonic Orchestra’s terms and conditions.

The customer is entirely responsible for entering their details correctly during the booking process, and must ensure that all details supplied are true and accurate.

The customer is responsible for informing Royal Philharmonic Orchestra of any changes to their details once the booking is concluded.

All tickets booked online must be paid for in full at the time of booking.

Royal Philharmonic Orchestra reserves the right to place restrictions on the volume of any tickets ordered.

It is the customer’s responsibility to check that they have received their tickets and that the tickets issued from Royal Philharmonic Orchestra are accurate. Please check tickets carefully for the correct performance, date and time. If you have any enquiries email This email address is being protected from spambots. You need JavaScript enabled to view it..

Postal tickets cannot be posted to non-U.K. addresses. In this case, please select e-tickets as your delivery option.

Proof of identification must be shown when collecting tickets from a venue.

Royal Philharmonic Orchestra tickets must not be re-sold for profit or commercial gain other than by Royal Philharmonic Orchestra’s Box Office or an authorised ticket agent. Tickets will become void if this is found to be the case.

Please note, the reselling of tickets is strictly prohibited. Tickets found to have been sold via websites such as Viagogo, TicketsNow, StubHub or eBay, for example, will be cancelled without refund and you will be refused admission.

Ticket prices may be adjusted in real-time and will reflect the most current price for each performance based on demand. Prices are subject to change without notice.


We do not offer refunds except if a performance is cancelled. However, tickets can be exchanged for another performance at the Royal Albert Hall or Cadogan Hall which is promoted by Royal Philharmonic Orchestra Ltd (subject to availability) up to five days before a performance. A charge will be made for this service. Booking and transaction fees are non-refundable.


Reservations can only be made for group bookings of 10 or more tickets. Payment will need to be received two months before the performance.

Continuous Authority

If you decide to pay for a membership on an annual basis with a continuous payment authority (CPA), Following your initial year of membership, your membership will then automatically renew for a successive 12 month subscription term, unless you notify us in writing at least 10 days prior to the end of your current subscription term using the contact details provided. We shall send you a reminder no less than one month prior to the renewal of your 12 month subscription by continuous authority, in which you will be offered a chance to cancel your membership. If you would like to cancel your membership or have any questions please email This email address is being protected from spambots. You need JavaScript enabled to view it..

We optionally allow you to store your card details for use in a future transaction. This is carried out in compliance with PCI-DSS and in a way where none of our staff members are able to see your full card number. We never store your 3 or 4 digit security code.

Journeys of Discovery Gin

70cl 42% ABV Distilled and bottled by Wardington’s Original.

Orders for RPO Gin will be fulfilled and dispatched by Shropshire Hills Distillery Ltd; deliveries may take 3-4 working days.

Discover the exclusive benefits enjoyed by our most loyal audience members.
Support the RPO on our journey to make orchestral music accessible to all.
Stay up to date with the latest concerts, news and stories from the Royal Philharmonic Orchestra.